Permit Application Streamlining Process
I focused on improving the user experience within the permit application process, targeting the reduction of common issues that led to application rejections. My objective was to create a more intuitive interface that streamlined the user journey.
TEAM
software
Streamlining License Process
I led the redesign of a license acquisition process, reducing the application from 17 pages to 6. Focusing on user accessibility and efficiency, I addressed frustrations with the lengthy, outdated system. Using user journey mapping and feedback, I simplified the process, introduced a pop-out cart, and eliminated unnecessary steps. The result was a faster, more intuitive experience that catered to both quick transactions and more detailed planning needs.
TEAM
software
Silver Lining Security
Embark on a strategic blend of empathy, innovation, and user-centricity as we delve into the Silver Lining Security website design project. Discover how the focus on user-friendliness and customization became the cornerstone in establishing trust among clients.
TEAM
software
big creek concrete
In the dynamic realm of digital design, I embarked on a transformative journey with Big Creek Concrete, a burgeoning player in the online sphere. Tasked with crafting their inaugural website, the objective was crystal clear – establish a robust online presence targeting large commercial enterprises.
TEAM
software
dry tortugas
Embarking on the website redesign for Dry Tortugas National Park, this project represents an exciting journey where the fusion of empathy, strategic planning, and innovative design aims to create a seamless and captivating user experience.
TEAM
software